> For the complete documentation index, see [llms.txt](https://docs.mdintegrations.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.mdintegrations.com/partner/partner-documentation.md). # Partner Documentation Welcome to the MD Integrations partner documentation. This is the private, technical tier of our docs, written for partners who are actively building on or operating the MDI platform — if you're still evaluating MDI or just looking for a high-level overview, the public docs are the better place to start. MDI is a white-label telehealth platform: you control the brand, and we power the medicine. The pages in this space walk through how the platform fits together, the domain concepts you'll need to reason about your integration, and the technical detail required to actually build, launch, and run a production integration. ## How this section is organized * **Get Started** — learn the platform ecosystem, onboarding lifecycle, and environment differences. Start here if you are new. * **Key Concepts** — understand patients, encounters, offerings, vouchers, questionnaires, users, pharmacy integration, and messaging. The Glossary defines shared terms. * **Integration Paths** — choose between the API, white-label apps, Shopify, and WooCommerce. * **Technical Concepts** — implement authentication, credentials, webhooks, and identity or compliance requirements. * **Exploring Features** — configure Partner Portal capabilities, including the Patient Portal, automations, theming, campaigns, and templates. * **Best Practices & Troubleshooting** — prepare for launch, resolve common errors, build reliable webhooks, and contact support. * **API Reference** — access canonical endpoints and schemas. ## Where to begin If you're new to MDI, start with [The MDI Ecosystem](/partner/get-started/the-mdi-ecosystem.md) to get a clear picture of how the Clinicians App, Patient App, and Partner Portal work together — it's the foundation everything else in these docs builds on. From there, move to the [Onboarding Guide](/partner/get-started/onboarding-guide.md) to map out your route from account creation to Live traffic. --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://docs.mdintegrations.com/partner/partner-documentation.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.