> For the complete documentation index, see [llms.txt](https://docs.mdintegrations.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.mdintegrations.com/changelog/2026/new-patient-portal-controlled-substances-support-and-shorter-auth-token-ttl.md).

# New Patient Portal, Controlled Substances Support & Shorter Auth Token TTL

*Released June 23, 2026 (originally scheduled for June 16, rescheduled to June 23)*

> **Breaking change:** To improve security and reduce risk from long-lived credentials, partner authentication token TTL is reduced from 24 hours to 60 minutes. You need to refresh/re-authenticate more frequently; the authentication workflow and API behavior are otherwise unchanged.

**New Patient Portal experience (beta)**: a fully branded, customizable patient journey beyond intake forms and messaging — e-commerce order/subscription synchronization, health journaling and progress tracking (daily metrics, meals, exercise, symptoms), lab results access, direct-to-pharmacy integrations, and external content embedding. It's built with a no-code builder, and API support is available for key portal features. Your existing white-label products remain fully functional.

**Controlled Substances Support (upcoming)**: controlled-substance prescribing workflows across the platform — provider eligibility/credentialing controls, pharmacy integrations, auditability, and compliance with regulatory/operational requirements.

## \[Other Tweaks & Improvements]

* Non-RX offerings support: doctors can prescribe comprehensive treatment plans (diet, exercise, supplements, etc.)
* Support for managing a patient's subscriptions and orders
* Support for capturing patient metrics (daily meals, exercise routine, etc.) for journaling

## \[Clinicians App]

* Delete accidental messages within 15 minutes of sending
* Admins/Internal Support can set encounters non-chargeable on any status
* Storing doctor's CV, malpractice insurance, personal phone/home address
* New AI to categorize messages by mood/type
* Encounter Tiers: categorize encounters by complexity so doctors gauge workload at a glance
* 2FA codes can now be sent via SMS
* TOTP multi-factor authentication added
* Support for Controlled Substance prescriptions

## \[Patients]

* New patient portal experience (customizable pages/widgets)

## \[API]

* Prefilled answers on vouchers to skip/populate questions
* Reduced API token TTL from 24 hours to 60 minutes (security)
* ICDs added to the demographics section of LMN and Service PDFs

## \[Shopify Plugin] / \[WooCommerce Plugin]

* Support for answering the intake form prior to completing checkout (the "checkout after intake" pattern)

## \[Pharmacy Integrations]

* Added support for Strive Pharmacy, Welvi Pharmacy, RxRoute Pharmacy, Seven Cells Pharmacy, and Hallandale Pharmacy
* Improved Rx Fulfillment tab


---

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